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Conditions of Use


Any use by you of the website operated by Ali Air Freshener Ltd at www.aliairfreshener.co.uk (the "Site") is conditional upon your acceptance of these Terms & Conditions, including our Privacy Statement. We reserve the right to amend these Terms & Conditions from time to time without notice and at our discretion. It is your responsibility periodically to review this page for updates to these Terms & Conditions, which shall come into effect once posted. Your continued use of the Site or placing of an order on the Site will be deemed acceptance of these Terms & Conditions, including our Privacy Statement, and also your agreement to opt in to communications so that we may contact you for our own marketing purposes. You may email us at admin@aliairfreshener.co.uk at any time if you wish to opt out of communications.

IF YOU DO NOT ACCEPT THESE TERMS & CONDITIONS PLEASE LEAVE THE SITE NOW.

All references to 'our', 'us', 'we' or 'business' within this policy and within the opt-in notice are deemed to refer to Ali Air Freshener Ltd.

1. Payments - We accept payments by Visa, Mastercard, Switch, Delta, Solo and Switch. Our ordering system uses 256 bit SSL technology and is secure and fully-automated with shopping basket facilities. It is completely safe to send credit card information to Ali Air Freshener Ltd over the internet, through our secure server. We do not store any credit / debit card details on our server for security reasons, and all data is submitted via universally accepted, secure encryption techniques. We are also happy to accept your payment by pounds sterling cheque made payable to Ali Air Freshener Ltd.

2. Refund Policy - Items not conforming to the website description may be returned within 14 days of receipt. All complaints will be dealt with and rectified within 7 working days. We would appreciate you 'the customer' to keep us informed of any problems or issues regarding your order or monies paid.

How we deal with complaints is open to review to ensure a good customer relationship at all times.

3. Delivery Costs & Schedule - Orders are processed and dispatched within 1 working day of receipt (Mon-Fri). Where items are out of stock, lead times may increase. We cannot accept responsibility for any delays caused by non-delivery of orders by our carrier agents.

If we are unable to deliver the goods within the maximum time limit (see below) you will be informed immediately and will be given the choice of a later delivery date, alternative product choices or cancelling the order completely and receiving a full refund of any monies paid.

Please allow up to 15 working days for delivery, do not hesitate to contact us if you are concerned about the arrival of your items.

Trade/Bulk Buy is excluded from the FREE Worldwide Shipping offer.

Delivery costs are able to change at any time and will be updated on the website. Delivery times quoted are estimates based on Royal Mail and we are not liable for additional postage or courier costs in the event of a Royal Mail dispute or delayed Christmas mail times.

Special next day delivery does not mean that air fresheners can be produced any faster but does mean that your delivery should be guaranteed next day once despatched.

We cannot send Special Delivery or International Signed Post to Post office box addresses.

4. Intellectual Property - All trademarks and logos are the property of their respective owners, and are offered as a convenience. Ali Air Freshener Ltd has no association with any company whose logo is displayed on this site. It is not our intention to pretend to be associated with any of them. We cannot be held responsible for any copyright or infringement laws that may occur after we have dispatched any items, as it is the purchasers responsibility to acquire the permission of the holder of the copyright or trademark of that logo. The purchaser agrees to indemnify and hold harmless Ali Air Freshener Ltd for any liability incurred as a result of the purchaser's failure to acquire the aforesaid permission to use any logo or copyrighted material contained in air fresheners, including but not limited to use of logos in violation of any right of the copyright or trademark holder of such logos. If any company is offended by their logo appearing here, then please email or write to us with regards to its removal from this site.

Note: All football air fresheners are unofficial products designed by us and not authorised by any football club, authority or their representatives unless otherwise stated.

5. Copyright - You may view this Site and you are welcome to print hard copies of material on it solely for your lawful, personal, non-commercial use. All other copying, whether in electronic, hard copy or other format, is prohibited and may breach intellectual property laws and other laws world-wide. Furthermore, you are not entitled to reproduce, transmit, publicly perform, distribute, adapt, translate, modify, bundle, merge, share or make available to any person, or create derivative works of such material, or use it for commercial purposes, without our prior written consent. All other rights are reserved.

6. NO WARRANTIES - THIS SITE IS PROVIDED "AS IS," AND YOUR USE THEREOF IS AT YOUR OWN RISK. WE, OUR EMPLOYEES, AGENTS AND ASSIGNS, DISCLAIM, TO THE FULLEST EXTENT PERMITTED BY LAW, ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE FREE FROM VIRUSES, AVAILABLE OR THAT THE CONTENTS WILL BE ACCURATE. ALTHOUGH WE TAKE REASONABLE STEPS TO SECURE THE SITE, YOU ACKNOWLEDGE THAT THE INTERNET IS NOT A COMPLETELY SECURE MEDIUM AND WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, THAT ANY INFORMATION OR MATERIALS YOU POST ON OR TRANSMIT THROUGH THE SITE WILL BE SAFE FROM UNAUTHORIZED ACCESS OR USE. IF YOU ARE DISSATISFIED WITH THE SITE, YOUR SOLE REMEDY IS TO DISCONTINUE USING THE SITE.

7. THIRD PARTY GOODS AND SERVICES - WE DO NOT VOUCH FOR THOSE PERSONS, COMPANIES AND OTHER ORGANISATIONS WHOSE GOODS OR SERVICES MAY BE ACCESSED OR DISPLAYED THROUGH OR ON THE SITE.

8. Your responsibility - You should always verify the information set out in this Site with independent authorities before acting or relying on it. It is your responsibility to use virus checking software on any material downloaded from this Site and to ensure the compatibility of such software with your equipment.

In circumstances where you provide us with information relating to any third parties, you warrant that you have received that third party's consent in relation to such disclosure and that the third party has been informed of, and agrees to, our Privacy Statement and the uses which we may make of such information.

9. NO LIABILITY- TO THE FULLEST EXTENT PERMITTED BY LAW WE, OUR EMPLOYEES, AGENTS AND ASSIGNS, HEREBY DISCLAIM ALL LIABILITY FOR ANY LOSS, COST OR DAMAGE (DIRECT, INDIRECT, CONSEQUENTIAL ,OR OTHERWISE) SUFFERED BY YOU AS A RESULT OF YOUR USE OF THE SITE OR FROM ANY COMPUTER VIRUS TRANSMITTED THROUGH THE SITE, OR OTHER SITES ACCESSED FROM THIS SITE, WHETHER SUCH LOSS, COST OR DAMAGE ARISES FROM OUR NEGLIGENCE OR OTHERWISE AND EVEN IF WE ARE EXPRESSLY INFORMED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, COSTS, LOSSES AND CAUSES OF ACTION IN THE AGGREGATE (WHETHER IN CONTRACT, TORT, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, OR OTHERWISE) ARISING FROM THE TERMS AND CONDITIONS, INCLUDING OUR PRIVACY STATEMENT, OR USE OF THE SITE EXCEED, IN THE AGGREGATE, GBP 100.00.

10. Materials submitted by you - Unless specifically requested, we do not solicit nor do we wish to receive any confidential, secret or proprietary information or other material from you through the Site, any of its services, by email, or in any other way. Any information or material submitted by you, and which has not been specifically requested by us, will be deemed not to be confidential, secret or proprietary. You agree that any information or materials submitted by you to this Site, whether ideas, creative concepts or other materials, may be used, reproduced and disclosed by us without restriction for whatever purpose we deem fit and without payment of any sum or acknowledgement of you as their source. You also warrant that any "moral rights" in posted materials have been irrevocably waived by the appropriate authors. WE SHALL HAVE NO LIABILITY FOR ANY LOSS OR DAMAGE SUFFERED BY YOU AS A RESULT OF USE OR DISCLOSURE OF SUCH MATERIALS BY US TO THE EXTENT PERMITTED BY LAW. This paragraph does not affect any rights you may have under data privacy laws that protect your personal information or similar privacy laws, to the extent that such rights cannot be excluded.

11. User Information - In the course of your use of the Site, you may be asked to provide personal information to us (such information referred to hereinafter as "User Information"). Our information collection and use policies with respect to such User Information are set forth in the Site Privacy Statement, which Privacy Statement is incorporated into these Terms & Conditions by reference. You acknowledge and agree that you are solely responsible for the accuracy and content of the User Information.

12. Links from and to the Site - You acknowledge and agree that we have no responsibility for the information provided by Web sites to which you may link from this Site ("Linked Sites"). Links to Linked Sites do not constitute an endorsement by or association with us of such sites or the content, products, advertising or other materials presented on such sites. We have no control over these Linked Sites and do not edit or monitor them. You acknowledge and agree that we are not responsible or liable, directly or indirectly, for any damage, loss or cost caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on such Linked Sites. No website may be linked to this website or its pages without our prior written consent and we do not accept links to, or knowingly link to, any adult only web site.

13. Indemnity - You will indemnify us against any loss, damage or cost incurred by us arising out of your use of the Site, any of its services or any information accessible over or through the Site, including information obtained from linked sites, your submission or transmission of information or material on or through the Site or your violation of these Terms & Conditions or any other laws, regulations and rules. You will also indemnify against any claims that information or material which you have submitted to us is in violation of any law or in breach of any third party rights (including, but not limited to, claims in respect of defamation, invasion of privacy, breach of confidence, infringement of copyright or infringement of any other intellectual property right). We reserve the right to exclusively defend and control any claims arising from the above and any such indemnification matters and that you will fully cooperate with us in any such defenses.

14. Restriction, Suspension and Termination - We may restrict, suspend or terminate your access to the Site and/or your ability to avail of any of the services on the Site, including interactive services, if we believe that you have breached these Terms & Conditions at any time. Any such restriction, suspension or termination will be without prejudice to any rights which we may have against you in respect of your breach of these Terms & Conditions. We may also remove the Site as a whole or any sections or features of the Site at any time. Please note that we have the ability to trace your IP address and if necessary contact your ISP in the event of a suspected breach of these Terms & Conditions.

15. Entire Agreement - These Terms & Conditions, including our Privacy Statement, constitutes the entire agreement between you and us in relation to its subject matter and supersedes any and all prior promises, representations, agreements, statements and understandings whatsoever between us. The failure by us to exercise or enforce any right or provision of the Terms & Conditions shall not constitute a waiver of such right or provision. If any provision of the Terms & Conditions is found by a court of competent jurisdiction to be unenforceable or invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms & Conditions shall remain in full force and effect. We may cede assign or otherwise transfer our rights and obligations in terms of these standard terms and conditions to third parties.

16. Law and Jurisdiction - These Terms & Conditions, including the Privacy Statement and any matter relating to this Site, shall be governed by English law.

17. Missing deliveries not arrived with customer - Where orders have been dispatched by Ali Air Freshener Ltd and the customer has not received them, in order for any claim for loss or shortage to be considered then the loss or shortage must be reported by email or in writing to Ali Air Freshener Ltd within 1 calendar month of the date of order. If the loss or shortage is reported after that time then no claim will be considered and the order will be taken as being filled in full with no outstanding liability by Ali Air Freshener Ltd.

18. Registered Address is SKN Business Centre, 1 Guildford Street, Birmingham, B19 2HN, UK.

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